Our Website Privacy Policy

All staff at The Psychological Health Centre uphold an ethical and confidential privacy policy. Our commitment to protecting your privacy extends to this website, where we aim for all users to have a simple, safe and secure experience.

Collection of personal information on this website

The Psychological Health Centre is bound by and adheres to the National Privacy Principles (NPPs) in the Privacy Act 1988 (Cth) in relation to the collection, use, disclosure and storage of personal information supplied by online visitors.

Most areas of this web site can be viewed without providing personal information.

To utilise the Contact Us feature you are required to submit personal information.  This includes but is not limited to your name, email address and phone number.

Use of personal information provided on this website

The personal information you provide to the Psychological Health Centre Dee Why via this website will be used only to communicate with you personally in response to an enquiry you make.

Sharing of personal information provided on this website

The Psychological Health Centre Dee Why will not share any personal information you provide to us via this website with any other organisation unless required to by law.

Use of aggregate data

The Psychological Health Centre Dee Why may collect certain non-personal information about you based upon your behaviour on this website.  This information may include your internet browser type and version, the type of operating system you use, the domain name of your internet service provider, pages viewed, page access times and the address of any website that referred you.  We use this anonymous information to understand visitor interests and behaviour in order to improve and optimise the content of the website.  This information is compiled and analysed on an aggregated basis.

Do we use Cookies?

Yes. The Psychological Health Centre Dee Why uses cookies to analyse traffic to this website to help us provide a better website user experience. A cookie is a small file placed in your web browser by a web server that collects information about your web browsing behaviour. The message is then sent back to the server each time the browser requests a page from the server. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your website experience more efficient may not function properly.

Online Security

At the Psychological Health Centre Dee Why we implement a variety of security measures when a user enters, submits, or accesses their information, and we periodically update these in light of current technologies to maintain the safety of your personal information. These security measures include restricting physical access to our offices and firewalls, and storing your information on secure databases.  Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology.

Unfortunately, no data transmission over the Internet can be guaranteed as completely secure.  So while we strive to protect such information, we cannot warrant the security of any information that you transmit to us and you do so at your own risk.

Accessing personal information provided to this website

You have a right to access your personal information provided to this website. If you make an access request, the Psychological Health Centre Dee Why will ask you to verify your identity and specify what information you require.  You may be required to put your request in writing for security reasons.

Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personal information unless required by law.

Website Links

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. The Psychological Health Centre Dee Why is not responsible for the content or practices of websites operated by third parties that are linked to this website.  Third party websites should contain their own privacy statements and those third parties are responsible for informing you about their own privacy practices. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal information.

Changes to this Privacy Policy

As we ensure our privacy policy remains current, it’s possible that our information management practices and this policy may change. All modifications to this privacy policy will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy. If you wish to make a request for access to your personal information or if you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact the Psychological Health Centre Dee Why at